External Email tagging performance degradation

Incident Report for Go Autonomous

Resolved

No delays are observed any longer

Posted Jul 19, 2024 - 13:52 CEST

Monitoring

We are still monitoring delays

Posted Jul 19, 2024 - 12:46 CEST

Investigating

We are currently investigating an issue with Inbox settings not being applied - this affects status tagging and intent tagging as well as processing of requests.

Posted Jul 19, 2024 - 11:17 CEST

This incident affected: API - Orchestrator.